Privacy Policy

In the following, we inform you in accordance with the applicable data protection regulations about which personal data we or service providers we use in the context of:

• your visit to our website,
• our social media presences
• the use of the contact form,
• of job advertisements,
• of the newsletter dispatch

(hereinafter collectively "Website"), for what purposes we use this data and how we use it to optimize our services for you, as well as about your rights as a data subject.

a) The responsible Controller pursuant to Art. 4 No. 7 EU General Data Protection Regulation (GDPR) is:

hereinafter referred to as "5FLOW", "we" or "us". Further information about the provider can be found in our imprint.

b) You can reach the data protection officer of 5FLOW GmbH by e-mail: s.baum@bhk-datenschutz.de, Tel. +49 7621 5705398 or by post at the above address with the addition "attn. data protection officer".

2.1 Nature of the data processed

• Contact details (e.g., email, phone numbers)
• Content data (e.g., text input, photographs, videos)
• Usage data (e.g., web pages visited, interest in content, access times)
• Communication data and history
• Consent Management
• Meta/communication data (e.g., device information, IP addresses)
• Tracking data
• Reach measurement

2.2 Categories of affected persons

• Visitors and users of the website and online offers
• Customers, prospects and business partners
• Applicant
• Other communication partners

(Hereafter, we also refer to the data subjects collectively as "Users").

We use your personal data:

• in the provision of the website and the online offer, its functions and contents,
• to manage users' consent to the processing of their data,
• for responding to contact requests and communication with users,
• on security measures,
• for range measurement
• For the purposes of direct marketing, e.g. in the form of personalized advertisements, an e-mail newsletter or postal advertising, surveys, invitations to events
• for the purpose of product and service satisfaction surveys and analysis of these

During the mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser automatically transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 lit. f) GDPR):

• IP address
• Date and time of the request
• Time zone difference from Greenwich Mean Time (GMT)
• Content of the request (concrete page)
• Access status/HTTP status code
• Data volume transferred in each case
• Web page from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software

In addition to the aforementioned log files data, cookies are stored on your computer when you use our website. Cookies are small text files that are assigned to the browser you are using and stored on your hard drive and through which the body that sets the cookie (in this case by us) receives certain information. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.

We use cookies to personalize content and ads, provide social media features, and analyze traffic to our website. We also share information about your use of our website with our social media, advertising, and analytics partners (third-party vendors).

Our website contains a contact form that allows you to contact us electronically. When you use this form, the data entered will be transmitted to us and stored. We use Google reCAPTCHA to prevent misuse of the contact form.

The legal basis for processing data transmitted via the contact form or email is Art. 6 para. 1 lit. f) GDPR. If the contact aims at concluding a contract, the legal basis is Art. 6 para. 1 lit. b) GDPR.

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected, typically when the conversation with the user has ended.

With your consent, you can subscribe to our email newsletter. We use a double-opt-in procedure for registration, meaning you will receive a confirmation email that you must click to confirm your subscription.

You can revoke your consent to receiving the newsletter at any time by clicking the unsubscribe link in each newsletter email or by contacting us directly.

Google Ads: We use Google Ads for online advertising and conversion tracking to analyze the effectiveness of our advertising measures.

Google reCAPTCHA: We use Google reCAPTCHA to check whether data input on our website is made by a human or an automated program.

Google Fonts: We use Google Fonts for website typography. The fonts are embedded locally on our servers and are not reloaded from Google servers when the website is called up.

We maintain presences on various social media platforms including LinkedIn and XING. When you visit our social media pages, the respective platforms process your personal data according to their privacy policies.

We integrate postings and recommendation functions from LinkedIn, XING, and YouTube on our site. These services are inactive by default but can be activated by users.

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights:

Rights according to Art. 15 ff. GDPR:

• Right of access to your personal data
• Right to rectification under Article 16 GDPR
• Right to restriction of processing under Article 18 GDPR
• Right to erasure ("right to be forgotten") under Article 17 GDPR
• Right to data portability according to Article 20 GDPR

Revocation of consent pursuant to Art. 7 (3) GDPR:

If processing is based on consent, you can revoke your consent at any time. The revocation is only effective for the future.

Right of objection according to Article 21 GDPR:

You have the right to object to processing of your personal data on grounds relating to your particular situation, especially for direct marketing purposes.

Right of appeal:

You have the right to contact a data protection supervisory authority with a complaint. In North Rhine-Westphalia, the responsible authority is:

We have taken technical and organizational security measures in accordance with Art. 24, 32 GDPR to protect your personal data from loss, destruction, manipulation and unauthorized access.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the "https://" in the address bar and the lock symbol in your browser.

We reserve the right to change our security and data protection measures as necessary due to technical development, expansion of our services, or legal changes. Please note the current version of our privacy policy.